Welcome to ClicknBliss FAQs! Below are answers to the most common questions about our products, orders, shipping, returns, and more.
💍 Products & Jewelry
Are your jewelry items real gold or silver?
No, we specialize in premium artificial jewelry designed to look luxurious at affordable prices. Our products are made with high-quality metal alloys, rhinestones, Kundan, beads, and imitation plating.
Do your products cause skin allergies?
Our jewelry is nickel- and lead-free and generally safe for most skin types. However, if you have extremely sensitive skin, we recommend a patch test before wearing.
How do I take care of my jewelry?
- Keep it away from water, perfumes, and chemicals
- Store it in a dry, cool place
- Use a soft cloth to clean after each use
🛒 Orders & Payments
How can I place an order?
Simply browse our collections, select your favorite items, add them to cart, and complete the secure checkout process.
What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and digital wallets like Paytm and Google Pay. COD (Cash on Delivery) is also available for select locations.
Can I cancel or change my order after placing it?
Yes, if your order hasn’t been shipped. Please email us at support@clicknbliss.com within 6 hours of placing the order.
Shipping & DeliveryQ7. How long does delivery take?
We typically deliver within:
- 5–7 working days in metro cities
- 7–10 working days in other areas
Do you charge for shipping?
- Free shipping on orders above ₹999
- ₹49 shipping fee for orders below ₹999
Do you deliver across India?
Yes, we ship to almost every location in India, including Tier 2 and Tier 3 cities.
How can I track my order?
After your order is shipped, you’ll receive an email/SMS with your tracking ID and a link to track your package.
🔄 Returns & Refunds
What is your return policy?
You can return items within 7 days of delivery if they are damaged, defective, or wrongly delivered. Products must be unused, with original tags and packaging.
How do I request a return or exchange?
Email us at support@clicknbliss.com with your order number, item name, and reason for return. We’ll respond within 24–48 hours.
How long does it take to get a refund?
Refunds are initiated within 5–7 working days after the product is received and inspected. Refunds for COD orders will be made via UPI or bank transfer.
Are there any items that can’t be returned?
Yes, the following items are non-returnable:
- Beauty and skincare products
- Items purchased on sale or clearance
- Personalized or custom-made items
👥 Account & Support
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account helps you track your orders, manage addresses, and receive exclusive offers.
How can I contact customer support?
You can reach us via:
📧 Email: support@clicknbliss.com
📱 WhatsApp: Coming Soon!
🕐 Support Hours: Monday to Saturday, 10 AM – 6 PM (IST)
📦 Miscellaneous
Do you offer gift wrapping?
Yes! Gift wrapping is available during checkout for a small additional fee.
QDo you offer bulk or wholesale orders?
Yes, we do! For wholesale or reseller inquiries, please contact us at sales@clicknbliss.com.
Is ClicknBliss an Indian brand?
Yes! We are proudly Made in India, with all products sourced, curated, and shipped from within the country.
Still have questions?
Contact us at support@clicknbliss.com — we’re always happy to help!
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